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History, Culture & Architecture Tour of Edinburgh
Experience Days Tours: This three-hour guided walking tour of Edinburgh will fascinate discerning sightseers. Led by descendants of one of the city’s most influential families, it’s a chance to explore the unique history, culture and architecture of the Royal Mile and Old Town.Tours begin outside Usher Hall on Lothian Road, a building of special significance to your guides Stuart and Richard. It was their ancestor Andrew Usher, a successful 19th century whisky distiller, whose donation of £100,000 funded the new concert hall’s construction! After a brief introduction, they’ll lead you on a three-hour stroll through Edinburgh’s historic Old Town, pausing at various landmarks along the way. These will include the city’s oldest surviving building, Queen Margaret’s Chapel; Edinburgh Castle, St. Giles’ Cathedral, Princes Street Gardens, the National Galleries of Scotland, and many more. Together, these will tell the story of a city built on centuries of struggle and shaped by remarkable characters. Follow in the footsteps of leaders, writers, philosophers, bodysnatchers, witches and a faithful Skye terrier—and leave feeling enlightened when the tour concludes!The History, Culture & Architecture Tour of Edinburgh promises a fascinating few hours for curious visitors, and Experience Days vouchers make thoughtful gifts for history buffs. If you’re planning a trip to Auld Reekie, why not treat your travelling companion today!
Price: 30 £ | Shipping*: £ -
Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
Price: 771.07 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
Price: 409.01 £ | Shipping*: 0.00 £ -
History, Culture & Religion Walking Tour of Glasgow
Experience Days Tours: Glasgow has some of the most fascinating history in all of the United Kingdom, with incredible architectural feats that span hundreds of years. Explore buildings and historic sites dating back to the 15th century on this two hour walking tour!Meeting outside Glasgow Cathedral close to the statue of James Lumsden, the tour will begin when the group has gathered and been introduced by the guide. Tour groups are kept to a maximum of ten guests to allow for a more personal experience, allowing plenty of opportunity to ask questions and get the most from your morning! Crossing the historic Molendinar Burn, you'll get to experience the atmosphere of an ancient druidic site, as well as Glasgow’s Royal Infirmary, Glasgow Cathedral, the Provand’s Lordship, the Old College Lands, and much more. Your journey will be narrated with tales of famous figures, scandalous secrets and beautiful buildings, so you'll finish the excursion with a renewed appreciation for the City of Glasgow!This Historical Walking Tour of Glasgow is ideal for history buffs who want to learn more about their home town, or tourists wanting a fun and educational trip round the city. Treat someone to an Experience Days Gift Certificate and see what you learn!
Price: 15 £ | Shipping*: £
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
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Are there differences between customer service and factory customer service?
Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.
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Is customer service reliable?
Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.
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Twinings Customer Favourites Variety Pack 230s NWT2062
Twinings Favourites Variety Pack Pack of 230 F14907 Twinings Favourites Variety Pack 230 Pack F14907Enjoy a cup of tea from this favourite selection pack from Twinings choosing from the both traditional and fruity flavours including Pure Peppermint,
Price: 46.60 £ | Shipping*: 7.19 £ -
Plantronics EncorePro HW510 Customer Service Headset Monaural
Part of the EncorePro 500 series, the HW510 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 80.81 £ | Shipping*: 0.00 £ -
Plantronics EncorePro HW520 Customer Service Headset Binaural
Part of the EncorePro 500 series, the HW520 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 84.80 £ | Shipping*: 0.00 £ -
London SoHo History and Culture Tour for Two
Experience Days Tours: SoHo is one of the most vibrant districts in London, with a history that includes cultural movements, scandals, revolutions and a community formed from every corner of the globe. Join a highly knowledgeable guide on an exploration of the neighbourhood during this two hour tour!Meeting at the Criterion Theatre in Piccadilly Circus, you'll set off on a meandering journey through the streets leading to Chinatown. What makes this tour so special is the broad range of topics covered; music lovers will delight at Beatlemania hotspots and the studio where Bohemian Rhapsody was recorded, women's rights enthusiasts will revel in tales of the suffragettes, those with a morbid curiosity may enjoy hearing about the catastrophic cholera outbreak of Broad Street, budding philosophers can learn about the SoHo influences on Karl Marx, and members of the LGBT community can discover iconic bars in the district. Finish up in Chinatown and enjoy more stories from your guide over a plate of dumplings or two - there really is something for everyone! A gift voucher for the SoHo History and Culture Tour would make a fun birthday present for London locals, or a unique family day out in the capital that's as educational as it is entertaining.
Price: 134 £ | Shipping*: £
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Is HP customer-friendly?
HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.
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Is the customer dishonest?
I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.
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What is the purpose of customer questions and customer answers on Amazon?
The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.
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What is the difference at Amazon between customer rating and customer review?
Customer rating at Amazon refers to the numerical score given by customers based on their overall satisfaction with a product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations behind the rating, helping other shoppers make informed decisions.
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